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Course Details This entry-level course is designed to provide an introduction to the topic, and addresses the professional relationship between TSA HSU workers in all roles and the vulnerable people they serve, protecting service users, staff, management and the organisation and enabling workers to build trust with service users. The course will open with a …
Course Details This entry-level course is designed to provide an introduction to the topic, and addresses the professional relationship between TSA HSU workers in all roles and the vulnerable people they serve, protecting service users, staff, management and the organisation and enabling workers to build trust with service users. The course will open with a …
Course Details This entry-level course is designed to provide an introduction to the topic, and addresses the professional relationship between TSA HSU workers in all roles and the vulnerable people they serve, protecting service users, staff, management and the organisation and enabling workers to build trust with service users. The course will open with a …
Course Content: The Vocational Development Pathway Workshop forms an important part of the Officer Development Review process and is designed to enable you to reflect on your fullest potential as an officer; helping you explore wider issues relating to your ongoing development and vocational fulfilment. The workshop provides a framework to: Pre-Course WorkCompletion of the PARIO 360 …
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Course Details Effective leaders consistently live the 4 Essential Roles of Leadership as the foundational framework for their leadership success. They Inspire Trust, Create Vision, Execute Strategy, and Coach Potential—and by so doing, engage their team to consistently help the organization achieve its most important results. The purpose of The 4 Essential Roles of Leadership …
Course Details The ‘Coaching Skills for Leaders and Managers’ course aims to ensure that managers have the skills to coach their staff to higher performance in the workplace. On this course participants will share from experience, reflect on their practice, apply theory and develop new practical skills. Learning Outcomes: By the end of the course, …
Study Tour All officers who have served 20 years or more will be eligible to participate in an organised tour of Israel and the Palestinian Territories. Next Dates 5-14 March 2024 (This date is now closed for further applications.)11-20 March 202510-19 March 20269-18 March 2027 Purpose • To enrich and deepen a personal relationship with …
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Course Details This is an entry-level short course to provide an introduction into the topic. It forms part of the essential learning for support roles. The learning is designed as an opportunity to reflect on experience and apply frameworks as participants draw out new insights and revised their forms of practice. Learning Outcomes: By the …
Introduction to Managing Difficult Conversations Read More »
Course Details ‘Handling Aggression and Potential Violence’ forms part of the essential learning for support roles. This course looks at the crisis situations involving aggression and potential violence from others, considers potential reasons why these happen and how delegates can respond and resolve these. Identifying reasons delegates find these situations difficult and reviewing possible triggers …
Course Details This is an entry-level short course to provide an introduction into the topic. It forms part of the essential learning for support roles. The learning is designed as an opportunity to reflect on experience and apply frameworks as participants draw out new insights and revised their forms of practice. Learning Outcomes: By the …
Introduction to Managing Difficult Conversations Read More »
