Newport Region – Devon and Cornwall, Severn & Somerset, Southern and Wales

Regional Learning Development Officer: Laurence Bennett

Laurence Bennett, Newport RLDOLaurence commenced work for The Salvation Army in October 2007 as a Divisional Youth Officer where he enjoyed over 11 years of leadership, leader development and discipleship work. Prior to working for The Salvation Army Laurence worked in a range of children and youth services including social services, youth services and secondary education. Following on from post graduate study he completed almost 5 years as a part time tutor for a theological college focused on student professional practice. Laurence commenced work for the William Booth College School for In-Service Training and Development in 2018. Laurence is particularly interested in theology as it relates to the practice of ministry. He also enjoys developing mentoring relationships and utilising the Myers-Briggs Type Indicator tool as a certified practitioner to enable individuals to access their potential. Laurence lives in Christchurch, Dorset with his wife and three daughters, where they volunteer and are heavily involved in their local church community. Contact: [email protected]

Introduction to Customer Services

We offer a personalised workshop to enable you and your team to agree what makes for great customer/client service and improve on the skills to deliver it.  The workshop is your opportunity to work together overcoming barriers and exploring areas for improvement so that you can deliver excellent service.   Please get in touch with us

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Appreciative Enquiry

Appreciative Inquiry (AI) is an approach to organisational and community development it focuses on the positive and encourages generativity which supports people to see actions arising out of new possibilities.  AI is not a set of techniques, but a way of working from a positive and strength-based position.  It is an exceptionally flexible approach, contact

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Faith Based Facilitation

Faith-Based Facilitation (FBF) is a way of helping people think, talk, explore and respond to their issues in the light of faith.  FBF is a process that uses specific tools to help people enjoy deeper, healthier relationships. The process is based on The Pastoral Cycle, which is widely used to help people of faith in

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Communities of Practice Facilitation

Communities of Practice can accelerate professional development across an organisation, break down silos that exist, enable the sharing of knowledge and the building of better practice. They can also help build better teams and happier more motivated people.  We can work with you in several ways; from delivering a workshop on what a Community of

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Managing conflict using the TKI® assessment

Learn to appreciate your own and others’ approach to conflict, develop skills for assessing conflict situations, and for selecting appropriate strategies to handle them. Practice using different conflict-handling modes and create an action plan for developing more effective conflict resolution skills.  Contact us for more information and how we can help. 

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Working Genius Model

We can offer team development through the 6 Types of Working Genius model. This model helps people discover their natural gifts and thrive in their work. When people can better understand the types of work that bring them more energy and fulfilment and avoid work that leads to frustration and failure, they can be more

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