Warrington Region – Central North, North West England and North West Wales
Regional Learning Development Officer: Kevin Elliott
Kevin is a Soldier and member of the leadership team at the Liverpool Walton corps and at present is the Deputy Songster Leader and enjoys both singing in the Songsters and playing in the band. He was a teacher for 11 years, teaching mathematics to 16 to 18-year olds, and worked at a large college in the Merseyside area. Before retraining as a teacher, Kevin worked in the Information Technology industry for 16 years as a project manager responsible for the installation of IT infrastructure across the United Kingdom for a large multi-national computer company. He lives near Liverpool with his wife Heather and son Matthew. They also have a grown up son, Alistair who lives and works in Japan. Contact: [email protected]
Introduction to Customer Services
We offer a personalised workshop to enable you and your team to agree what makes for great customer/client service and improve on the skills to deliver it. The workshop is your opportunity to work together overcoming barriers and exploring areas for improvement so that you can deliver excellent service. Please get in touch with us
Appreciative Enquiry
Appreciative Inquiry (AI) is an approach to organisational and community development it focuses on the positive and encourages generativity which supports people to see actions arising out of new possibilities. AI is not a set of techniques, but a way of working from a positive and strength-based position. It is an exceptionally flexible approach, contact
Faith Based Facilitation
Faith-Based Facilitation (FBF) is a way of helping people think, talk, explore and respond to their issues in the light of faith. FBF is a process that uses specific tools to help people enjoy deeper, healthier relationships. The process is based on The Pastoral Cycle, which is widely used to help people of faith in
Communities of Practice Facilitation
Communities of Practice can accelerate professional development across an organisation, break down silos that exist, enable the sharing of knowledge and the building of better practice. They can also help build better teams and happier more motivated people. We can work with you in several ways; from delivering a workshop on what a Community of
Managing conflict using the TKI® assessment
Learn to appreciate your own and others’ approach to conflict, develop skills for assessing conflict situations, and for selecting appropriate strategies to handle them. Practice using different conflict-handling modes and create an action plan for developing more effective conflict resolution skills. Contact us for more information and how we can help.
Working Genius Model
We can offer team development through the 6 Types of Working Genius model. This model helps people discover their natural gifts and thrive in their work. When people can better understand the types of work that bring them more energy and fulfilment and avoid work that leads to frustration and failure, they can be more
