Learning and Development Services

Below are a list of different services that we offer for you and your team. Please do not hesitate to drop us an email and see how we can help.


Introduction to Customer Services

We offer a personalised workshop to enable you and your team to agree what makes for great customer/client service and improve on the skills to ...
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Appreciative Inquiry

Appreciative Inquiry (AI) is an approach to organisational and community development it focuses on the positive and encourages generativity which supports people to see actions ...
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Faith Based Facilitation

Faith-Based Facilitation (FBF) is a way of helping people think, talk, explore and respond to their issues in the light of faith.  FBF is a ...
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Communities of Practice Facilitation

Communities of Practice can accelerate professional development across an organisation, break down silos that exist, enable the sharing of knowledge and the building of better ...
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Team Development

Managing conflict using the TKI® assessment

Learn to appreciate your own and others’ approach to conflict, develop skills for assessing conflict situations, and for selecting appropriate strategies to handle them. Practice ...
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Working Genius Model

We can offer team development through the 6 Types of Working Genius model. This model helps people discover their natural gifts and thrive in their ...
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5 Dysfunctions of a Team

We are able to offer a facilitated development journey through the well-known Five Dysfunctions of a Team, that will impact your team for greater effectiveness ...
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MBTI Group/Team Facilitation

Utilising the MBTI as a foundation for self-awareness and understanding.  We can offer tailor-made team events with appropriate exercises for the team you’re working with.  ...
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Personal Development

Franklin Covey

We offer a number of Franklin Covey courses at William Booth College. These courses are run a few times a year each. If you are ...
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MBTI Step 1

The MBTI Step I assessment is a powerful and versatile personality assessment that provides the foundations for a deep understanding of personal motivations and group ...
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On one level coaching is a conversation between two people about one person, on another level it is so much more.  It is a skilled ...
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