Business Administration Level 3 Apprenticeship
The Business Administration Level 3 Apprenticeship is designed to develop confident, capable administrators who play a key role in supporting teams, departments and organisational objectives. Building on existing experience, the apprenticeship focuses on more complex administrative activities, problem-solving, prioritisation and supporting improvement within the workplace. Delivered through a blend of on-the-job learning and off-the-job training, learners develop the skills, knowledge and behaviours required to take greater responsibility, work independently, and contribute effectively to business operations across a wide range of sectors.
Who Is It For?
This apprenticeship is suitable for:
- Individuals already working in an administrative or office-based role.
- Employees with some experience who are ready to take on greater responsibility.
- Learners who want to progress their career in business support, office management or specialist administrative roles.
Learning Outcomes
By completing the apprenticeship, learners will be able to:
- Manage and prioritise a broad range of administrative tasks independently.
- Communicate effectively with colleagues, customers and stakeholders at different levels.
- Support meetings, events, projects and business processes.
- Build and maintain effective working relationships across teams.
- Take responsibility for their performance and contribute to continuous improvement in the organisation.
- Develop both practical skills and professional behaviours that support progression into more senior or specialist roles.
Requirements
To start the apprenticeship, learners must:
- Be employed in a suitable business administration or office-based role.
- Be able to demonstrate the opportunity to develop the required skills in the workplace.
There are no formal academic entry requirements, although learners may be required to work towards Essential Skills Wales qualifications in Communication, Application of Number and Digital Literacy as part of the framework, if not already achieved.
Length of programme
The Business Administration Level 3 Apprenticeship typically takes 15 months to complete, depending on the learner’s role, prior experience and pace of learning.
