Operations Manager, Level 5 Apprenticeship (England)
Are you an experienced leader ready to elevate your impact? The Level 5 Operations Manager Apprenticeship is designed for established professionals who want to deepen their strategic capabilities and lead with greater confidence and influence. This programme blends real-world leadership practice with advanced learning in areas such as operational planning, financial management, change leadership, and organisational strategy. Through expert coaching and structured development, you’ll refine your ability to lead high-performing teams, drive innovation, and deliver results across complex environments.
Who is it for?
Those responsible for leading and managing their operational function and accountable for developing team members, managing projects, planning and reviewing workloads and resources, delivering operational plans, resolving problems, and building relationships both internally and externally. This apprenticeship is an opportunity to develop and gain new and up to date leadership skills and approaches.
Key Learning Outcomes
- Effective Communication & Presentation
- Inclusive Leadership & People Management
- Strategic Thinking & Decision-Making
- Project & Resource Management
- Change & Continuous Improvement
- Stakeholder Engagement & Influence
- Digital & Financial Literacy
- Ethical & Values-Based Leadership
- Coaching, Mentoring & Team Development
- Business Continuity & Risk Management
These outcomes are assessed through a combination of on-the-job learning and an End-Point Assessment (EPA) which typically includes a professional discussion, presentation, and portfolio review.
Government Standards Operations manager / Skills England
Requirements
- Age: You must be 16 years or older.
- Employment: You need to be employed by The Salvation Army.
- Location: You must live in England or spend at least 50% of your working time in England.
- Relevant role; You must be in a management position or can be supported to meet the requirements of the apprenticeship standards
- Learning commitment: You should be prepared and motivated to learn new skills, knowledge, and behaviours relevant to your role.
- Manager support: Your line manager must be engaged and supportive throughout your apprenticeship journey.
- Time for training: You’ll need to dedicate part of your working week to off-the-job learning—this is a formal requirement and should be discussed with your manager.
Apprenticeships are designed to be inclusive and flexible, supporting both new starters and existing staff who want to grow in their roles. If you’re unsure whether you meet the criteria or want help exploring your options, just reach out to [email protected] for guidance.
Delivered by
Raise the Bar
Happy Training