Unconscious Bias
Understanding Bias to Unleash Potential TM
Course Details
Every day, we are faced with countless bits of information while making decisions ranging from everyday practical matters to long-term strategic direction, and we do so while working with diverse teams and stakeholders. As they confront more and more information and have to act quickly while considering varying perspectives, our leaders and team members are primed to rely on biased thinking. Why? Because unconscious biases are how our brains compensate for overload. But bias can also inhibit performance and lead to poor decision-making. So how do we counteract the potentially harmful impacts ofunconscious bias? How can we create a workplace in which everyone feels valued and able to offer their best? This course will help participants:
- Identify bias where it shows up in our own thinking and in our workplaces, and adjust for this bias.
- Cultivate meaningful connection with those around us to expand our understanding and improve our decision-making.
- Choose courage in order to make real change.
This Franklin Covey course is all about how we see and treat each other as human beings, and how that impacts The Salvation Army’s values, vision and mission.
Learning Outcomes
- Identify Bias – Recognise the impact of bias on behaviours, decisions, and performance.
- Cultivate Connection – Increase empathy and curiosity in personal interactions to surface and explore bias.
- Choose Courage – Explore ways to face bias with courage and create a space where everyone is respected, included and valued.
- Commit actions to address the biases that limit individuals performance and the performance of others.
Additional Information
Learning hours: 6.5 hours
Other courses helpful for development: Servant Assertiveness, Navigating Difficult Conversations
Who Should Apply
Open to all officers and employees.
Cost
tba
Note: Costs for Learning and Development course programme are covered by departmental employee/officer levy payments. However, should an employee/officer book a place on a course but then subsequently fail to attend or complete the course, repayment of cost of the course will be charged to the department/appointment concerned (recoverable from the individual) (Policy CS04 Sect 6.5). Please note a separate process for funding approval exists for accredited programmes.
Applicants can now check dates and apply to courses via iTrent.
