Business Administration Level 2 Apprenticeship
The Business Administration Level 2 Apprenticeship provides learners with a strong foundation in the knowledge, skills and behaviours needed to work effectively in a business support role. Delivered through a combination of on-the-job training and off-the-job learning, the apprenticeship focuses on carrying out day-to-day administrative tasks, supporting colleagues, and contributing to organisational efficiency in a wide range of work environments. Learners will work towards a Level 2 Diploma in Business Administration alongside Essential Skills Wales qualifications, where required, as part of the approved Welsh Apprenticeship framework.
Who Is It For?
This apprenticeship is suitable for:
- Learners new to business or administration roles
- Employees already working in an administrative or clerical position who want to develop formal skills.
- Individuals seeking an entry point into office-based roles across any sector, including public, private and third-sector organisations.
Learning Outcomes
By completing the apprenticeship, learners will be able to:
- Carry out a range of everyday administrative tasks effectively and professionally.
- Communicate clearly in a business environment using appropriate methods and systems.
- Produce and manage business documents and information correctly.
- Build positive working relationships with colleagues and stakeholders.
- Understand employer organisations and their role within them.
- Manage their own performance and development in the workplace
Requirements
To start the apprenticeship, learners must:
- Be employed in a suitable business administration or office-based role.
- Be able to demonstrate the opportunity to develop the required skills in the workplace.
There are no formal academic entry requirements, although learners may be required to work towards Essential Skills Wales qualifications in Communication, Application of Number and Digital Literacy as part of the framework, if not already achieved.
Length of programme
The Business Administration Level 2 Apprenticeship typically takes 15 months to complete, depending on the learner’s role, experience and pace of achievement
