COMMUNICATING AND INFLUENCING
Click on each header to find out more about what kind of leader you are, and what you need to do to achieve the next steps.
Evidence of living in obedience to the life pattern and calling of Jesus, reflecting the nature of a generous God
I can articulate my experience of God and sense of calling. I invest time, effort and energy in knowing Jesus and developing my relationship with him as his disciple. I am intentional in seeking to reflect Jesus in my everyday life.
I keep my experience alive by sharing my sense of calling and experience of relationship with God. My sense of joy and sincerity reflects Jesus. I can sense and interpret my calling to discipleship in new appointments and opportunities. I am mindful of what steals my joy and can mitigate to manage this. I nurture my discipleship by contributing as part of a community of disciples.
I facilitate opportunities for those I oversight to go deeper in their discipleship. I initiate conversations about calling, covenant, and commission to support others in their discipleship. I offer new approaches to spiritual formation and developing a deepening wisdom together.
Everyone will know I am a disciple by my love for others (John 13). I evidence a maturing, authentic discipleship. I ensure mutual accountability for our mission priority of ‘nurture disciples of Jesus’ as I personally live out my discipleship.
Share the good news of Jesus
Speaking easily of personal faith and spiritual journey, being a bearer of the good news of Jesus.
I readily share my testimony of the work of Christ in my life so that others may want to know more about my faith. I have an awareness of different cultural perspectives and try to share my story in accessible and relevant ways. I participate in formal missional and outreach opportunities.
As a lover of Jesus I speak about him and my faith informally in everyday conversation. I know how to lead people to Christ and I do this with respect and cultural sensitivity. I seek, join with, and invite others to engage in formal missional and outreach opportunities. I ensure from both platform and small group ministry that invitations are offered to respond to Christ.
I provide opportunities for people to fall in love with Jesus (again) which overflows in evangelism. I share stories of people coming to faith in Jesus with my people. I model and teach how to give opportunities for people to respond to Christ and lead others to Christ. I signpost to resources. I seek opportunities for platform ministry.
I create initiatives and campaigns and partnerships that inspire evangelism, keeping us accountable, as The Salvation Army, for fulfilling our missional priority of ‘share the good news’.
Living out and leading from our values
Consistently modelling values, building trust, acting ethically with integrity and mutual accountability.
I engage with the mission and values of The Salvation Army and seek to live these out in my behaviour and actions.
I act consistently with Salvation Army vision, mission, values and codes of conduct, reflecting the expected standards of behaviour. I role model for my team, acting ethically and with integrity.
I am explicit and deliberate about creating a high-trust, highly engaged culture. I build relationships based on mutual accountability and trust. I create safe spaces for conversations about behaviours consistent with values.
I visibly and consistently promote ethical leadership and professional principles and values both within and outside of The Salvation Army. I ensure our values are embedded in all decisions, processes, and actions.
Appreciating diversity and having critical openness
Respectfully listening to, understanding, valuing, and working with the perspective of others.
I have a growing awareness of the rights and beliefs of others, demonstrating a willingness to understand other viewpoints and responding with grace to perspectives which differ from my own.
I recognise and respect the rights and beliefs of others in a non-judgemental way. I ask questions to seek other viewpoints and increase understanding, embracing diversity of thought, learning from the contribution of diverse perspectives and experiences.
I take a disciplined and open-minded approach to understand and define issues and their root causes. I question and challenge the status quo, to identify and address issues and I make space for others to do the same. I foster a culture of respect by implementing and monitoring fair and inclusive practices to support broader organisational strategies. I model the ability to disagree well.
I initiate strategies and interventions relating to wellbeing, setting and driving a culture of belonging at all levels.
I create a culture with space and freedom to question, creating frameworks for voicing opinions and tackling entrenched ways of being.
Influencing and negotiating
Sharing perspectives with humility and integrity, mindful not to domineer
I demonstrate an increasing ability to listen to the views of others, showing empathy in my responses. I share my own point of view in appropriate ways whilst acknowledging that others may not agree with me.
I use humility, integrity, empathy, active listening, and open questioning techniques in my influencing of others, and I change my own perspective where appropriate. I respectfully provide my own point of view whilst working to understand the view of others.
I demonstrate the breadth of my influencing skills; up, down and across The Salvation Army, highlighting the benefits of strategies, ideas, and plans. I consider potential reactions and resistance to inform how and when to communicate ideas.
I lead large-scale, inter-organisational influencing and negotiation strategies. I take a visible lead in progressing difficult issues for the benefit of The Salvation Army.
Using a broad range of appropriate formats.
I can communicate in a range of ways – written, verbal and non-verbal – and am beginning to adapt the mode of communication in response to the context and audience. I usually check information to ensure that it is correct and appropriate for those I am communicating with.
I communicate accurately and appropriately at all times, including written, verbal, non-verbal communication. I can choose the form of communication that is appropriate for different situations and audiences. I am aware of who needs to be communicated with, individuals/ teams/departments, and ensure information is shared appropriately.
I communicate effectively, both initiating and responding, with an awareness of different audiences, situations, and degrees of complexity. I disseminate strategic and complex information regularly to different stakeholders.
I create and share strategic messaging and continuous information. I can articulate complex concepts, compelling arguments and rationales to all levels and types of audiences.