RELATIONAL EFFECTIVENESS

BUILDING RELATIONSHIPS AND NETWORKS

The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be.

Belonging, equality, diversity and inclusion

creating healthy, safe environments, psychologically informed, serving others without discrimination, modelling justice and reconciliation

Emerging:

I see and welcome people and offer hospitality. I seek to notice my biases and blind spots that prevent me noticing injustices.

Competent:

I actively create a sense of belonging, ensuring people are accepted, valued, with meaningful opportunities to contribute, speak up and feel safe. I address any non-inclusive practices.

Releasing:

I build resilient, adaptable communities which leverage diversity as a strength to increase inclusion and new possibilities. I support others in maintaining safe, healthy environments and to address toxic situations.

Transforming:

I champion a culture that is accessible, consultative, celebrating and honouring difference, addressing systemic bias and promoting full participation. I ensure environments are psychologically informed, for people to safely report concerns.

Collaborating, networking, and engagement

Creating partnerships and synergy, sharing knowledge and good practice to increase missional impact.  

Emerging:

I contribute to collaborative, cross-functional groups and see the value of working in this way.

Competent:

I demonstrate effective interpersonal skills, building healthy relationships, internal and external networks, learning together to improve mission effectiveness.

Releasing:

I build cooperation, overcoming silos and barriers to communication and change, creating a culture of creative cross fertilisation. I open doors to connect others, foster stakeholder engagement, doing ‘with’, not ‘for’.

Transforming:

I initiate collaborative and strategic partnerships that lead to community transformation. I advocate matrix working across organisational boundaries, disciplines, and cultures.

Mediation and conflict resolution 

Effectively and graciously handling difficult conversations and situations

Emerging:

I listen and seek common ground in conflicts.

Competent:

I can identify situations that may lead to conflict and mitigate against this. I draw on tools such as mediation, conciliation, negotiation, advocacy, diplomacy, to address challenging situations and relationships.

Releasing:

I support others to resolve conflict and act on escalated issues.

Transforming:

I am courageous in giving attention to areas that undermine unity, to create a greater shared understanding and to bring about reconciliation. I shape protocols for managing conflicts in support of resolution and restoration.