RELATIONAL EFFECTIVENESS

BUILDING RELATIONSHIPS AND NETWORKS

The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be.

Belonging, equality, diversity and inclusion

Creating healthy, safe environments that are psychologically informed, and serve others without discrimination

Emerging:

I see and welcome people and offer hospitality as part of my commitment to inclusive, safe participation.

Competent:

I actively create a sense of belonging, ensuring people are accepted, valued, with meaningful opportunities to contribute, speak up and feel safe. I address any non-inclusive practices.

Releasing:

I build resilient, adaptable communities which leverage diversity as a strength to increase inclusion and new possibilities, supporting others to do the same. I support others in maintaining safe, healthy environments and address toxic situations.

Transforming:

I champion a culture that is accessible, consultative, celebrating and honouring difference, addressing systemic bias and promoting full participation. I ensure environments are psychologically informed, for people to safely report concerns.

Collaborating, networking, and deepening relationships

Creating partnerships and synergy, sharing knowledge and good practice

Emerging:

I contribute to collaborative, cross-functional groups and see the value of working in this way.

Competent:

I demonstrate effective interpersonal skills, building healthy relationships, internal and external networks, learning together. 

Releasing:

I build cooperation, overcoming silos and barriers to communication, creating a culture of creative cross fertilisation. I open doors to connect others, foster stakeholder engagement, doing ‘with’, not ‘for’.

Transforming:

I role model collaboration, strategic partnerships and relationships. I advocate matrix working across organisational boundaries, disciplines and cultures.

Mediation and conflict resolution

With competence and confidence, graciously handling difficult conversations and situations

Emerging:

I listen and seek common ground in conflicts.,

Competent:

I work with the perspectives of others, handling difficult conversations confidently, drawing on tools to support challenging situations and fractured relationships.

Releasing:

I can identify situations that may lead to conflict and mitigate against this. I manage conflicts and disputes, through mediation, conciliation, negotiation, advocacy, diplomacy etc. I support others to resolve conflict and act on escalated issues.

Transforming:

I am courageous in giving attention to areas that undermine unity, to create a greater shared understanding and to bring about reconciliation. I shape protocols for managing conflicts in support of resolution and restoration.