RELATIONAL EFFECTIVENESS

PROVIDING PURPOSE AND DIRECTION

The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be

Servant leadership

Demonstrated through values-based behaviours, prioritising the serving of others

Emerging:

I understand culture is shaped by behaviour, particularly of a leader, and seek my behaviour to have a positive influence.

Competent:

I demonstrate servant leadership that provides support, oversight, and empowers people, characterised by service, love, truth and grace, respect and value, listening and acceptance, that leads to growth, healing, development and maturity in others.  

Releasing:

As a servant leader I release others enabling creativity and innovation, supporting and learning together. I foster the behaviours that flow from our values. I challenge and help others in their self-awareness when not living out our Salvation Army values.

Transforming:

I champion a healthy culture in line with our valuing people principles, respecting and honouring one another, prioritising relationship building, listening and learning to identify root causes of issues that undermine our collective servant leadership.

Setting direction and clarifying expectations

Holding together and aligning our vision, mission and values with our goals and objectives

Emerging:

I understand and can clarify my roles and expectations.

Competent:

I communicate clear and meaningful expectations and outcomes, having involved others in setting direction. I take responsibility for keeping to the agreed direction.

Releasing:

I release others by providing clear expectations, training, authority, and flexibility to complete tasks and lead others. I promote accountability to The Salvation Army’s vision, mission, and values. 

Transforming:

I lead with priorities that shape effective and flexible local mission delivery with transformation as the evidence. I do this weighing resources against opportunities, balancing reputation with realistic expectations, to support others wellbeing.

Navigate socio-political environments 

Showing understanding of trends and issues to ensure relevance and ability to serve engagingly

Emerging:

I am aware of what is going on in the world around me and in my community and how this might impact our mission.

Competent:

I apply appropriate missional responses to ideas, external factors and influences in my context.

Releasing:

I encourage an understanding of the importance of socio-political awareness to inform our mission. I am politically astute and can negotiate through conflict and mobilise support.

Transforming:

I shape direction, anticipating events, trends, evolving situations and public policy that may impact or create opportunities for our mission.