PERSONAL EFFECTIVENESS

COMMUNICATING AND INFLUENCING

The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be

Leading from our values 

Consistently modelling values, building trust, acting ethically with integrity and mutual accountability

Emerging:

I engage with the mission and values of The Salvation Army and seek to live these out in my behaviour and actions.

Competent:

I reflect the standards of behaviour consistent with Salvation Army vision, mission, values, and codes of conduct.

Releasing:

I role model acting ethically and with integrity, implementing a trust-based culture, offering safe spaces.

Transforming:

I champion ethical leadership and values. I ensure our values are embedded in all decisions, processes, and actions.

Influence and critical openness

Respectfully working with the perspectives of other people, being non-judgemental

Emerging:

I respect the rights and beliefs of others, engaging with perspectives which differ from my own, sharing my views respectfully.

Competent:

I influence with humility and integrity, encourage other viewpoints, embrace and learn from diversity of thought, open to changing perspectives.

Releasing:

I advocate an open-minded approach to understand issues and their root causes. I communicate the benefits of ideas and plans, anticipating reactions and mitigating. I question the status quo, to foster respect and fair practices. I model the ability to disagree well.

Transforming:

I create freedom to voice opinions and tackle entrenched ways of being. I progress difficult issues for the benefit of The Salvation Army’s mission.

Communicating effectively

Using a broad range of appropriate formats

Emerging:

I adapt my communication to suit different contexts and audiences.

Competent:

I communicate clearly and accurately, including chairing meetings, choosing appropriate formats for a range of settings, ensuring information is shared appropriately.

Releasing:

I effectively disseminate complex information, tailored to diverse stakeholders, communicating to empower people.

Transforming:

I shape strategic messages, articulating complex concepts compellingly.