Mickey, Author at WBC Learning and Development

Servant Leadership – Providing Purpose and Direction

SERVANT LEADERSHIP PROVIDING PURPOSE AND DIRECTION LEARNING OVERVIEW FURTHER RESOURCES The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be Spiritual authority    With humility, exercising God’s power, for God’s purposes, for the blessing and flourishing of others Emerging: I am learning to express spiritual […]

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Servant Leadership – Building Relationships and Networks

SERVANT LEADERSHIP BUILDING RELATIONSHIPS AND NETWORKS LEARNING OVERVIEW FURTHER RESOURCES The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be Leading worship    creatively, that inspires and engages people, communicating Scripture relevantly, forming opportunities for people to meet with God and experience transformation in community

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Discipleship – Making Decisions

Discipleship, Leader Development Framework / By Mickey

DISCIPLESHIP MAKING DECISIONS LEARNING OVERVIEW FURTHER RESOURCES The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be Holy Living Making personal life choices guided by Scripture and prayer, being a faithful steward to God for who I am, including my gifts, time, tithe, possessions Emerging:

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Discipleship – Communicating and Influencing

Discipleship, Leader Development Framework / By Mickey

DISCIPLESHIP COMMUNICATING AND INFLUENCING LEARNING OVERVIEW FURTHER RESOURCES The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be Share the good news of Jesus    Speaking of personal faith and spiritual journey Emerging: I share my faith story openly and participate in outreach. Competent: I

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Discipleship – Personal and Spiritual Formation

Discipleship, Leader Development Framework / By Mickey

DISCIPLESHIP PERSONAL AND SPIRITUAL FORMATION LEARNING OVERVIEW FURTHER RESOURCES The emerging, competent, releasing, and transforming standards build on each other, helping to visualise what our next development steps might be Authentic Discipleship Living in obedience to Jesus’ calling, embodying God-honouring priorities, and maintaining a life of worship and prayer, spiritual formation, and receiving ministry from

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Introduction to Customer Services

Services, Workshops / By Mickey

We offer a personalised workshop to enable you and your team to agree what makes for great customer/client service and improve on the skills to deliver it. The workshop is your opportunity to work together overcoming barriers and exploring areas for improvement so that you can deliver excellent service. Please get in touch with us

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Appreciative Inquiry

Leave a Comment / Services, Workshops / By Mickey

Appreciative Inquiry (AI) is an approach to organisational and community development it focuses on the positive and encourages generativity which supports people to see actions arising out of new possibilities. AI is not a set of techniques, but a way of working from a positive and strength-based position. It is an exceptionally flexible approach, contact

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Faith Based Facilitation

Services, Workshops / By Mickey

Faith-Based Facilitation (FBF) is a way of helping people think, talk, explore and respond to their issues in the light of faith. FBF is a process that uses specific tools to help people enjoy deeper, healthier relationships. The process is based on The Pastoral Cycle, which is widely used to help people of faith in

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Communities of Practice Facilitation

Services, Workshops / By Mickey

Communities of Practice can accelerate professional development across an organisation, break down silos that exist, enable the sharing of knowledge and the building of better practice. They can also help build better teams and happier more motivated people. We can work with you in several ways; from delivering a workshop on what a Community of

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Managing conflict using the TKI® assessment

Leave a Comment / Services, Team Development / By Mickey

Learn to appreciate your own and others’ approach to conflict, develop skills for assessing conflict situations, and for selecting appropriate strategies to handle them. Practice using different conflict-handling modes and create an action plan for developing more effective conflict resolution skills. Contact us for more information and how we can help.

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